About the Role
This full-time Customer Service Executive position in Wolverhampton offers £14.36 per hour, working Monday to Friday, 8:00am until 4:30pm, with an unpaid hour for lunch. The successful candidate will join a small office team of twelve at a waste removal company, handling enquiries, resolving issues and maintaining excellent standards of service. Strong communication, confidence and a professional manner are essential, alongside the ability to manage a varied workload. Saturday overtime becomes available once fully trained, paid at 150 per cent. The contract begins on a temporary basis with potential to become permanent for the right person.
- Hourly Rate: £14.36 per hour
- Hours: Monday–Friday, 8:00am–4:30pm
- Lunch: 1-hour unpaid lunch break
- Overtime: Saturday overtime once per month when fully trained, paid at 150% (£21.54 per hour)
- Contract: Temp to perm opportunity for the right person
- Location: Wolverhampton
Pertemps Wolverhampton are currently looking for a Customer Service Executive to join a busy waste removal company. This is a great opportunity to join a small, friendly team of 12 people based in an office environment. We are looking for someone who will be a great addition to the team. We are looking for someone who is professional, hardworking,confident, with excellent people skills and the ability to work well in a busy customer service environment.
The Role
You will be responsible for providing excellent customer service and dealing with a variety of customer enquiries, including:
- Handling customer service calls relating to waste removal
- Taking bookings
- Dealing with pricing enquiries
- Handling general enquiries and customer queries
- Resolving complaints and disputes
- Dealing with trade waste contracts and related calls
- Responding to emails regarding bookings, enquiries, queries and disputes
- Providing a professional, helpful and efficient service to customers
About You
We Are Looking For Someone Who
- Has excellent customer service and communication skills
- Is professional, hardworking and reliable
- Has a confident and professional approach when dealing with customers
- Has good people skills and enjoys working as part of a small team
- Is comfortable working in a busy customer service office
- Is confident speaking to customers over the phone and responding to emails
- Doesn’t mind working in a waste removal environment
Temp to Perm
If you are confident, hardworking, professional and enjoy working with people in a busy office environment, we would love to hear from you.
Pertemps Wolverhampton
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