Customer Experience Leader – Care Home

TLC Care is seeking a Customer Service Supervisor to lead by example and deliver an outstanding patient experience across our homes in the local area. You will model our values of truth, love and compassion, address feedback and complaints promptly, and drive continuous service improvements to ensure TLC Care is the care home of choice.

As first point of contact for visitors and calls, you will provide professional guidance on our products and services, coordinate administration tasks with the

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