Healthcare Customer Care Specialist – Hybrid, Full-Time

Bupa is hiring a Customer Service Officer for the High Street Kensington Office in London. The role is hybrid after probation, with training in the office.

It is a full-time bank contract (37.5 hours/week) within the UK support functions, focusing on delivering exceptional patient care and service. Responsibilities include handling calls and emails, guiding patients, and promoting Bupa Cromwell hospital services, while building strong internal relationships and maintaining patient records.

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