Customer Experience Advisor – Flexible Hours & Bonus

Company: Wales & West Utilities Limited
Apply for the Customer Experience Advisor – Flexible Hours & Bonus
Location: Newport
Job Description:

Wales & West Utilities Limited is seeking a Customer Service Assistant to be the first point of contact for over 100,000 customers annually. You will deliver accurate information, resolve enquiries promptly and represent the company professionally in every interaction.

The role involves handling calls, emails and social media enquiries within targets, recording information and following up to ensure customer satisfaction. Flexible working and progression opportunities are available.

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Posted: October 12th, 2026