Empathetic Claims Advisor – Hybrid (Cardiff)

Company: Legal & General
Apply for the Empathetic Claims Advisor – Hybrid (Cardiff)
Location: Cardiff
Job Description:

Legal & General in Cardiff is seeking empathetic, customer-focused people to join our Sensitive Claims team. You’ll support customers in difficult circumstances, listening, explaining options and guiding them to a suitable outcome.

No prior financial services experience is required; the emphasis is on your ability to listen, stay calm, communicate clearly, and treat every customer as an individual. The role is hybrid with a salary of £24,720.

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Posted: October 12th, 2026