Remote Tax Enquiries Advisor – Customer Support

Brook Street is recruiting for an HMRC Customer Service Advisor (Telephony) based in Preston. The role supports customers via telephone, email and web chat, with 37 hours per week and a mix of home-based work and occasional office attendance for induction and IT collection.

The position offers a 37-hour week, shifts from 9:00–17:00 or 10:00–18:00, and a pay rate of £14.56/hour (~£28k/year). Start date is November/December 2026, with an initial 3-month assignment and potential extension.

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