Customer Services Coordinator: Care, Scheduling & Support

Medequip Assistive Technology Ltd is seeking a Customer Services Coordinator in Woodford Green. You will be the first point of contact for service users, families and health providers, ensuring correct products are delivered and installed within the specified timeframe, with exceptional customer care.

You will manage calls, coordinate delivery rounds for Technicians, keep records updated, and escalate emergencies accurately, delivering empathetic, calm support under pressure.

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