Adviceline Supervisor: Coaching & Operations

Company: THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX
Apply for the Adviceline Supervisor: Coaching & Operations
Location: Chesterfield
Job Description:

Citizens Advice Derbyshire Districts is seeking an Advice Service Supervisor to lead our Adviceline operations. You will supervise staff and volunteers, ensure high-quality telephone-based advice, and help deliver a responsive, accessible service across Derbyshire with a hybrid mix of home and office work.

The role requires previous advice experience, supervision skills, and strong digital skills with case management systems.

#J-18808-Ljbffr…

Posted: October 12th, 2026