Inbound Call Centre Agent: Customer Support & Bookings

Big Motoring World in Gillingham, United Kingdom, is seeking a Call Centre Agent to be the first point of contact for customers. The role handles inbound enquiries by phone, email, and live chat, with no cold calling required, and focuses on delivering an outstanding customer experience while booking appointments.

You will work to assist with vehicle bookings, provide accurate information, log interactions in the CRM, and follow up to ensure satisfaction.

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