Case Officer: Complaints & Investigations (Hybrid)

Maximus is hiring a Case Officer in Leeds for a hands-on, client‑facing administrative role. You will manage cases end-to-end, draft correspondence, and liaise with healthcare professionals and agencies.

The role is hybrid, 50/50 between office and home, with strong emphasis on accuracy, FOI responses, and timely case closure. Required skills include drafting, excellent written and verbal communication, and the ability to handle distressed claimants with empathy.

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