Customer Success Engineer (EMEA) – Scale Complex Migrations

Company: incident.io
Apply for the Customer Success Engineer (EMEA) – Scale Complex Migrations
Location: London
Job Description:

incident.io is hiring its first Customer Success Engineer in EMEA to shape the team and ensure complex customers scale effectively. You’ll own onboarding, migration design, alerting strategy, and scalable configurations, acting as a trusted technical partner to engineering leaders across strategic accounts.

You’ll bridge Customer Success, Product, and Engineering, advocating for customer needs and influencing platform architecture.

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Posted: October 13th, 2026