Executive Director & COO for Public Sector Transformation

The Scottish Public Services Ombudsman (SPSO) invites applications for an Executive Director (Chief Operating Officer). You will provide strategic leadership across service delivery, performance, governance and transformation, reporting to the Ombudsman and leading the Leadership Team.

You will work with Parliament and the Audit and Advisory Board to shape strategy, digital innovation and organisational change, ensuring high-quality outcomes for service users while building inclusive,

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