Description
Amazon is innovating in the Operations and Logistics space and looking for a driven, entrepreneurial, and analytical Associate Account Manager for the UK. We are looking for an Account Manager who will be excited by working in a new start-up environment and will have familiarity with B2B sales and account management for Medium up to Large level customers.
The successful Account Manager will be comfortable navigating ambiguity and operating in a start-up environment. You will have experience developing relationships across a diverse customer base, drive commercial growth for the business and work effectively with functional areas such as Business, Operations, Procurement, Finance, and IT; and have a proven track record of meeting and exceeding program goals and revenue targets.
This role will be based in London with possible moderate travel (maximum 25%)
Key job responsibilities
Own strategy and commercial growth of our customers
Drive revenue, adoption, and market segment share for our product
Earn trust of customers (shippers) and recommend product solutions that fit their business needs, meeting and exceeding targets for customer revenue and/or feature adoption
Measure performance, articulate root-cause analysis, and link to specific improvement areas
Relay market segment needs and requirements back to internal Amazon teams
Analyse current purchasing processes and evaluate opportunities for solutions to improve end user experiences, reduce costs, and accelerate organization performance
Drive and accelerate spend adoption through advising customers on best practices for using our product
Assess program risks, anticipate challenges, and provide escalation management when necessary
Basic Qualifications
Bachelor’s degree or equivalent
Experience working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage
Experience in business development, partner development, sales or alliances management
Experience using data and metrics to determine and drive improvements
Preferred Qualifications
Experience in online advertising or high-tech products/services
Experience solving problems with technology in the Automotive & Manufacturing industries
Experience in cloud computing technologies
Experience working with Business Application Technologies, including, but not limited to End User Compute (EUC), Supply Chain, Contact Center as a Service, Consumer Data Applications, Encrypted Communications, and/or Communication Developer Services
Experience working with Advanced Compute technologies including, but not limited to: Accelerated Compute, High Performance Compute, Visual/Spatial Compute, and/or IoT.
Experience working with Enterprise Application Modernization and Migration technologies, including, but not limited to, Mainframe, Serverless, Containers, or Cloud Operations
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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