CRM Marketing Manager: Audience Lifecycle & Retention

Company: THE ROYAL NATIONAL THEATRE
Apply for the CRM Marketing Manager: Audience Lifecycle & Retention
Location: London
Job Description:

The Royal National Theatre is seeking a CRM Marketing Manager to join the Marketing team and lead the CRM strategy for National Theatre at Home, ensuring engaging lifecycle journeys and retention improvements.

You will work with the CRM Marketing platform and collaborate with Marketing, Digital, and Brand teams to drive audience engagement. The role requires strong data analysis, initiative, and experience with email marketing tools, with the National Theatre at Home as a streaming extension.

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Posted: October 13th, 2026