Overview
In this role you will lead complex customer implementations for contingent workforce programs, ensuring compliant and scalable MSP/VMS-driven processes. You’ll work closely with MSPs, VMS platforms, and cross-functional teams to deliver successful rollout journeys for strategic clients. You drive detailed project plans, risk management, and executive-level reporting to keep programs on scope, time, and budget. You join a fast-growing company focused on transforming how enterprises manage global workforces, delivering measurable efficiency and visibility. Your impact lies in shaping implementation methodologies and ensuring high-value outcomes for customers.
Responsibilities
- Join pre-sales handoff and develop rollout plans for contingent workforce needs
- Lead implementation for contingent labor, coordinating with MSP stakeholders and VMS platforms
- Create and manage project plans, timelines, resource allocations, and stakeholder comms
- Coordinate cross-functional teams to deliver projects within scope, time, and budget
- Be primary client contact during implementation, especially for third-party system integrations
- Lead weekly implementation meetings, manage deliverables, and produce executive reports
- Collaborate with Product, Customer Success, Legal, and Compliance to align requirements
- Ensure compliance with contractual, timeline, and global contingent labor regulations
- Monitor performance and escalate risks when needed
- Contribute to internal initiatives to improve MSP/VMS delivery and integrations
Key requirements
- 5+ years in Project Management or Sr. Project Management
- Experience leading large multi-faceted customer implementations in contingent workforce
- Knowledge of MSP delivery models and VMS tools (e.g., Fieldglass, Beeline, VNDLY, Magnit)
- Ability to manage multiple projects and clients with focus on compliance and satisfaction
- Strong communication skills across functions and geographies
- Problem-solving, risk mitigation, and proactive process improvement
- strong communication
- cross-functional collaboration
- proactive problem-solving
- MSP delivery concepts
- VMS platforms integration
- project planning and governance
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