Overview
In this role you drive quality across programmes within integrated teams, shaping compliant products and robust processes. You collaborate with Operations and IPT to meet KPI targets and lead improvement initiatives that support safe, timely delivery. You mentor teams, own key QA milestones, and influence behaviours to foster quality excellence. Your work reduces risk through RCA-led actions and proactive quality governance, enabling successful bids and customer satisfaction.
Pay / Benefits
- generous leave with up to 12 flexi-days
- pension scheme with up to 15% employer contribution
- mental health support and wellbeing resources
- bonus scheme for performance
- access to Coursera and LinkedIn Learning
- flexible benefits including private healthcare and other perks
Responsibilities
- Provide QA guidance to IPT and Operations, supporting quality control decisions
- Drive meeting of LPS/KPI targets, QL4 effectiveness, RCCAs, and timely supplier/customer responses
- Contribute to Quality Plans aligned with risk, opportunity, and improvement within the programme
- Lead the Assurance Teams to meet programme and IPT objectives
- Ensure LPS quality KPIs (QNs, MRB, FRBs) are achieved through improvement plans
- Lead organisation-wide improvement plans across the product and project lifecycle
- Mentor colleagues to grow quality excellence within programmes/projects
- Participate in key meetings (IPT mornings, DPU forums, WO meetings) to influence quality
- Ensure timely processing of concessions, production permits, IDN requests, CoC signoffs, Receiver requests, CoAs
- Support QA milestones: quality compliance matrices, audits, signoffs, and bid inputs
- Deliver timely reports and data to programme and function
- Lead root cause investigations on MRBs, FRBs, SCARS, and customer complaints
Key requirements
- Engineering/Quality/Manufacturing background or Defence Electronics experience
- Knowledge of AS9100 / ISO9001 and continuous improvement
- Experience with RCA, Pattern Fault Lifecycle, Process Mapping, Verification, and First Article Inspection
- Strong data interpretation and practical problem-solving skills
- Good interpersonal skills and collaborative style across functions
- Experience working with Customers and Suppliers
- Experience in high precision manufacturing environments
- Open to candidates not meeting every requirement; strong attitude and willingness to learn
- Security clearance requirements (BPSS; NSV/SC/DV may apply)
- interpersonal skills
- leadership
- mentoring
- AS9100 / ISO9001 knowledge
- Continuous improvement
- Root Cause Corrective Action (RCCA)
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