Company: JP Morgan Chase
Location: London
Job Description:
Overview
In this role you drive customer-centric product strategy within the Digital & Design Access team, guiding end-to-end life cycles and successful product launches. You collaborate with cross-functional partners to deliver scalable, secure, high-quality FX-related products that elevate client experiences. You act as the voice of the customer, manage risk and reliability, and contribute to a culture of one-team collaboration. This is an opportunity to shape product offerings at a global bank and impact client outcomes.
Responsibilities
- Owns and evolves the product backlog aligned to the strategic roadmap
- Develops FX product strategy and vision to deliver customer value
- Leads discovery and market research to inform the roadmap
- Defines and tracks key success metrics (cost, features, risk, reliability)
- Supports incident response and coordinates product communications during outages
- Mitigates risk through sound judgment and escalation of issues
- Contributes to security-first mindset via coaching and mentorship
- Fosters team growth and collaboration; builds strong relationships across teams
Key requirements
- Experience in product management or a relevant domain
- Advanced knowledge of product development lifecycle, design, and data analytics
- Proven ability to lead lifecycle activities (discovery, ideation, development, value management)
- Understanding of systems development methodologies and cross-functional coordination
- Knowledge of FX electronic banking products and systems
- Self-starter in fast-paced, collaborative environments
- Attention to detail and ability to work independently
- Critical thinker with strong problem solving
- Strong relationship management and communication skills
- strong communication
- relationship management
- problem solving
- FX electronic banking knowledge
- data analytics
- systems development methodologies
…
Posted: October 13th, 2026