IT Service Desk Analyst – Level 1-2 Support & Training

City St George’s, University of London, invites applications for a frontline IT support role. The successful candidate will provide level 1 and 2 hardware and software support, primarily by phone, email, web, and face-to-face at service points.

You will diagnose faults, maintain records, and contribute to knowledge bases while delivering clear guidance and informal training to users. Closing date: 4 October 2026.

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