Onsite Desktop Support Engineer – 2nd Line SLA

Computacenter is seeking a Desktop Support Engineer to provide hands-on technical support across a busy customer environment in Northallerton. This onsite role focuses on incident resolution, service requests, and delivering a responsive, high-quality user experience.

You will take 2nd line responsibility for resolving incidents to SLA, install and configure software/hardware, and coordinate with Level 3 teams to drive major issues to resolution.

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