Service Desk Analyst – Incident & Escalation Lead

Adecco Portugal is recruiting for four Service Desk Analysts to support an Inverness-based IT Operations team. The role is onsite, with a challenging shift pattern and a salary up to £32,000 plus a shift allowance.

You will monitor alerts, coordinate with teams and suppliers, and manage incidents to ensure service availability while providing clear updates to stakeholders throughout the incident lifecycle.

#J-18808-Ljbffr…