Application Support Analyst

What you’ll be doing:

• Providing application support to internal teams and external clients
• Troubleshooting and resolving software issues across test and production environments
• Installing, configuring and maintaining applications across client and internal environments
• Working with infrastructure, network and development teams on complex problems
• Maintaining clear documentation for deployments, upgrades and known resolutions
• Contributing to project delivery including implementations and new client onboarding

You’ll need:

• Experience in software deployment and customer-facing support
• Solid SQL knowledge
• Experience with system monitoring tools
• Strong communication and problem-solving skills
• Good attention to detail and organisational skills
• PowerShell or scripting experience
• AWS exposure
• MySQL knowledge

What’s on offer:

£30,000 – £35,000 depending on experience, hybrid working with flexibility after onboarding and the opportunity to develop across a varied and technical support role.

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