Technical Lead, 3rd Line Support — Hands-On

Spectrum IT Recruitment is seeking an experienced 3rd Line Lead Support Engineer for a hands-on, technical leadership role in Nutfield, near Redhill. You’ll own complex escalations, drive major incidents to resolution and mentor the 3rd Line team while balancing troubleshooting across Microsoft-focused environments.

You’ll work across Windows Server, AD, VMware vSphere, Citrix/NetScaler, and network security, ensuring robust change control and clear customer communication.

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