Senior IT Service Desk Analyst – On-Call & 31 Days Leave

Company: New Law Solicitors
Apply for the Senior IT Service Desk Analyst – On-Call & 31 Days Leave
Location: Cardiff
Job Description:

NewLaw is a leading specialist law firm based in Cardiff city centre near Queens Street Station, seeking a Senior IT Service Desk Analyst to provide in-depth technical assistance for IT services, software, telephony and equipment. You will set priorities and support the team end-to-end.

The ideal candidate will have 12 months of service desk experience, a confident telephone manner, and be available for out-of-hours on-call one week in four.

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Posted: October 13th, 2026