Hybrid Service Desk Analyst: 2nd/1st Line, MS 365

Vivo Talent Solutions is seeking a 2nd Line Support Analyst to join a busy environment on an initial 3-month contract in Surrey. You will provide 1st and 2nd line IT support, handle incidents, troubleshoot Office/Microsoft 365, and work within a high-volume ticketing system.

This hybrid/onsite role requires a proactive, customer-focused approach and the ability to work under pressure in a fast-paced environment.

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