Company: CHERY UK
Location: Chiswick
Job Description:
CHERY UK is seeking a dedicated professional to manage the full lifecycle of customer complaints, drive root-cause analysis and close-loop resolution. The role requires coordination with internal departments and authorised dealers to ensure timely, professional responses that protect the brand’s reputation in the UK.
You will also operate the CSI system, monitor satisfaction metrics, and develop experience improvement initiatives to upgrade after-sales customer service and protect brand equity.
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Posted: October 13th, 2026