Apprentice IT Engineer: Service Desk & Growth Path

Company: Waterstons
Apply for the Apprentice IT Engineer: Service Desk & Growth Path
Location: North East
Job Description:

Waterstons is offering an Apprenticeship as an IT Engineer, joining the busy Service Desk as the first point of contact for customers. You’ll answer calls, triage tickets and resolve incidents while developing professional IT skills.

The role emphasises exceptional customer service, approachability and a proactive mindset, with support for growth within the business and a fully funded integrated degree.

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Posted: October 13th, 2026