Service Desk Pro: IT Support & User Solutions

Company: Betway Group
Apply for the Service Desk Pro: IT Support & User Solutions
Location: City of Westminster
Job Description:

Betway Group in the United Kingdom is seeking a proactive IT Support specialist to provide first-line assistance to users across our growing digital platforms. You will respond to inquiries by phone, email and chat, log incidents, and help maintain IT systems and infrastructure to ensure smooth operations.

You will follow ITIL-aligned processes, prioritize issues by impact, escalate when needed, and contribute to knowledge bases.

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Posted: October 13th, 2026