Entry IT Help Desk — 1st Line Support (On-Site, Cambridge)

Harvard Bioscience is seeking an entry-level Help Desk professional for on-site support at the Cambridge Waterbeach site. The role handles basic hardware/software issues, printer problems, and new computer imaging, with a focus on end-user assistance and customer care.

Ideal candidates have GCSEs/secondary education, familiarity with Windows OS, Office 365, and Active Directory, and possess a proactive, learning mindset for IT delivery growth.

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