Resident Experience & Service Specialist

Centrick is seeking a customer-focused professional to join our Birmingham-area team. You will respond to resident and client enquiries, manage cases end-to-end, and keep records accurate and up to date.

You will collaborate with internal teams and partners to resolve issues quickly, provide regular updates, and escalate concerns when needed. A proactive attitude and attention to detail will help ensure a consistently positive experience for clients and residents.

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