Customer Support Administrator

Amour Recruitment are proud to be working for this well-established business who due to growth is seeking a Customer Service Administrator to join their busy team based in Shrewsbury.

Key Responsibilities:

• Answer incoming calls and emails dealing with requests from clients and customers that require a routine response whilst directing more complex issues via calls or emails to the appropriate person/team.
• Keeping the main data base up to date and uploading new documents
• Oversee diary for appointments
• General administration.

Personal Requirements:

• Excellent communication skills
• Confident with Word & Excel and mail merges
• Previous customer service experience within an office environment

Benefits include:

• 22 days holiday, plus bank holidays
• Career progression

Hours:

Monday to Friday, (Apply online only) with 1 hour for lunch

Salary:

£25,385

If you are looking to work for a company that offers stability and progression, then we would love to hear from you!

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