Our client is a well-established international fashion brand. This is an exciting time to join a growing part of the business, working within a developing digital team that manages key online retail partner accounts.
The team focuses on improving the experience for shoppers who find the brand through its online retail partners. It leads the strategy for online-only partner accounts and works directly with them to deliver high-quality branded content and marketing activity.
The role
As Marketplace Content Specialist, you will make sure the brand is represented accurately and attractively across its partners’ platforms. You will own the product catalogues listed with each marketplace, creating, maintaining and optimising product pages using a range of software tools, and you will provide commercial and operational support to this important sales channel.
Key responsibilities
- Own catalogue management for several major online marketplaces inc Amazon, managing how the brand appears to shoppers and running the product content delivery process.
- Optimise content using insights and recommendations from a range of tools.
- Fix on-site content issues such as broken product variations, title errors and categorisation errors.
- Proactively quality-check the catalogue, find the root cause of problems and resolve them.
- Work with the Marketplace Manager to interpret and act on weekly sales performance data.
- Create and improve processes to make catalogue upload, quality checking and correction more efficient.
- Work across internal product data and asset systems to ensure accurate information reaches partner platforms.
- Standardise how product information is delivered to partners, mapping internal data to each retailer’s requirements.
What you’ll bring
- Strong attention to detail.
- Excellent organisation, prioritisation and multitasking skills.
- Adaptability and the ability to get up to speed quickly in new areas.
- Good knowledge of how major online marketplaces operate.
- Strong Excel skills (comfortable with lookups and large files) and good general Microsoft Office knowledge.
- Experience with product information management (PIM) or feed management software is a plus.
Experience and qualifications
- 1–2 years’ experience in retail eCommerce; marketplace experience is a plus.
- Understanding of Amazon Vendor Central
- A solid understanding of both wholesale and retail models.
- A good grasp of sell-through data, promotional analysis and content management.
- A degree, plus relevant work experience.
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