Resident Liaison Officer — Community Refurbishment Champion

Lovell is seeking a proactive Resident Liaison Officer in West Bromwich to support refurbishment projects. You will be the trusted link between residents, clients, and project teams, guiding residents through works and coordinating engagement activities.

Excellent communication and organisational skills are essential, with experience in customer care and knowledge of CRM systems and MS Office helping you deliver outstanding service and reassurance throughout the resident journey.

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