AFRS Customer Service Advisor (Hybrid)

Serco is recruiting for a Contact Centre Agent in the Armed Forces Recruitment Service at the National Recruitment Centre, Solihull. You will handle inbound calls and webchat, guide candidates through the recruitment journey, and work with a collaborative team to deliver accurate information and support.

Working in a hybrid model from Solihull, you will receive structured induction, ongoing training and access to development opportunities, with a focus on accuracy, care and customer experience

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