Administrator
Alliance Medical are recruiting for a Medical Administrator to join our busy and friendly teams at our centres in Musgrave Park Hospital, Hillsborough & Holywood Road, Belfast.
Contract: Full-time, permanent
Working Hours: 37.5 hours per week, Monday to Friday, between 7:15am and 8:15pm.
Location: Musgrave Park Hospital, Hillsborough & Holywood Road, Belfast. The successful candidate will be required to work across both sites.
This will suit an individual who is enthusiastic and thrives in a fast-paced environment where accuracy is key. The successful candidates will be involved in confirming & scheduling radiology appointments, updating systems, making & receiving phone calls, being the first point of contact to the patients when they arrive to the centre & providing excellent customer service at all times.
Key Responsibilities:
Schedule and confirm radiology appointments with sensitivity and precision.
Serve as the first point of contact for patients and families, ensuring a warm and professional welcome.
Handle incoming and outgoing phone calls and manage appointment-related queries.
Accurately update patient records and internal booking systems.
Work closely with radiology and clinical staff to ensure smooth day-to-day operations.
Provide consistent, compassionate support to patients and their families throughout their visit.
Assist Radiographers and act as a chaperone if required for the patients and clinicians benefit.
Provide reassurance to patients by way of clear explanation as to the nature of an examination.
Key Requirements:
Excellent Communication
Administration experience
Flexibility & Adaptability
Caring nature
Team Worker
Customer Service experience
Why Choose Alliance Medical?
Competitive Salary
Family Friendly Working Arrangements
25 Annual Leave Days (plus 2 Company days)
Fully Paid Health Insurance
Paid Maternity Leave
Wedding Day Leave
Maternity Leave Coaching
Paid Sick Leave
Fertility Leave
Pregnancy Loss Leave
Excellent Pension Scheme
Educational Assistance
Professional Development & Ongoing training
Bike to Work Scheme
Complimentary scan each year
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