Account Director – Health

Overview

In this role you will lead senior client engagements within VML Health, driving organic growth and delivering transformative healthcare communications. You will act as a trusted advisor and motivate cross-functional teams to shape account strategy, creative excellence, and profitability. The position sits at the intersection of science, strategy, and storytelling to improve patient outcomes. Join a collaborative, fast-paced environment and help shape the future of healthcare communications with a strong client-centric focus.

Pay / Benefits

• hybrid work model (office ~4 days/week)

Responsibilities

• Build and sustain senior client relationships based on trust and strategic partnership
• Lead cross-functional growth by translating client objectives into actionable communications strategies
• Co-develop briefs and collaborate with creative teams to ensure alignment with objectives and standards
• Lead, mentor, and develop account team members, managing priorities and growth
• Oversee account profitability, budgeting, resource utilization, and forecasting to maintain viability and timely delivery
• Mine opportunities for organic growth within existing accounts and contribute to new business pitches
• Present, defend, and negotiate strategic proposals with senior client stakeholders
• Collaborate across agency disciplines and manage client vendor relationships to preserve agency leadership
• Provide executive-level updates on account health, performance, and milestones

Key requirements

• 6+ years in medical communications/healthcare advertising with leadership experience
• Fluent in English with strong written, spoken, and presentation skills
• MS Office Tools proficiency, especially Excel and PowerPoint; familiarity with CRM tools and emerging digital media
• Proven ability to develop, write, and deliver clear briefs and collaborate with creative teams
• Strong commercial and financial acumen with experience in P&L management, forecasting, and profitability
• Exceptional leadership and interpersonal skills within an integrated agency environment

• collaborative mindset
• solution-oriented approach
• strong communication
• MS Excel
• PowerPoint
• CRM tools

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