Sector: Specialty Insurance | Lloyd’s Market | MGA
Location: London
Employment Type: Permanent
The Opportunity
I’m working with a leading, technology-driven specialist insurance business that is looking to appoint a Quality Assurance Lead to strengthen its underwriting data governance, reporting controls and quality assurance capability.
This is an excellent opportunity for someone with a background in Data Governance, Data Quality, MI Controls or Underwriting Operations who wants to take ownership of a critical function within a growing and evolving insurance business.
Key Responsibilities
- Data Governance & Controls: Design, implement and own the quality assurance and control framework supporting underwriting data, MI and reporting.
- Data Quality: Establish processes, health checks and validation controls to ensure the accuracy, completeness and reliability of reporting outputs.
- Underwriting MI: Work closely with MI and reporting teams during month-end and quarter-end reporting cycles, ensuring information delivered to brokers and carrier partners meets required standards.
- Master Data Management: Take ownership of MDM processes, improving consistency and standardisation across underwriting datasets.
- Data Lineage & Documentation: Develop and maintain business glossaries, data definitions, reporting catalogues, process documentation and data lineage.
- Risk & Exception Management: Identify data inconsistencies, control weaknesses and operational risks, implementing practical improvements and preventative measures.
- Stakeholder Engagement: Partner with Underwriting, Operations, Data and senior stakeholders to embed accountability and strengthen data governance.
- Transformation & Improvement: Support wider business transformation programmes, ensuring effective governance and reporting controls are incorporated into new processes and operating models.
- Team Leadership: Help develop and lead a high-performing quality assurance and controls capability, promoting continuous improvement and operational excellence.
What We’re Looking For
- Experience within the London Insurance Market, Lloyd’s, Specialty Insurance or MGA sector.
- A strong background in Data Governance, Data Quality, Quality Assurance, MI Controls, Reporting or Operational Risk.
- Experience working with underwriting data, insurance reporting or performance management information.
- Understanding of governance frameworks, internal controls, data validation and risk management principles.
- Exposure to Delegated Authority, bordereaux, underwriting operations or carrier reporting would be highly advantageous.
- Knowledge of Master Data Management, data lineage, business glossaries and data quality frameworks.
- Strong stakeholder management skills, with the confidence to challenge existing processes and influence senior business stakeholders.
- Ability to balance strategic framework development with hands-on operational delivery.
- Previous leadership or team management experience, or the ability to take ownership of and develop a controls function.
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