Account Development Manager
ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
Are you currently working in clinical research and looking to transition into a commercial role where you can directly influence business growth and client partnerships? Or are you an ambitious business development professional eager to break into one of the world’s most exciting and fast-growing industries?
At ICON, you’ll have the opportunity to work at the forefront of healthcare innovation, helping pharmaceutical, biotechnology, and medical device companies bring life-changing therapies to patients around the world.
As an Account Development Manager (ADM), you’ll play a critical role in driving new business opportunities, building relationships with industry leaders, and developing the commercial skills needed for a successful long-term career in the Clinical Research Organization (CRO) industry. You’ll collaborate closely with experienced Business Development Directors, Senior Leadership, and subject matter experts across ICON’s global organization, gaining exposure that few early-career commercial roles can offer.
This is far more than a traditional sales development position. It’s an opportunity to become a trusted partner to some of the world’s leading healthcare organizations while accelerating your own professional growth in a purpose-driven industry.
Why Join ICON?
Be part of a global organization shaping the future of healthcare
Gain exposure to cutting-edge clinical research and drug development
Receive mentorship from experienced commercial and operational leaders
Work with some of the largest pharmaceutical and biotechnology companies in the world
Develop a clear path toward Business Development roles
Join a collaborative, high-performing team that celebrates success and supports career growth
Enjoy a fast-paced, international environment
What You’ll Be Doing
As an ADM, you’ll be responsible for identifying and developing new business opportunities while supporting ICON’s continued growth across the life sciences industry.
You will:
Partner closely with Account Executives and Business Development leaders to develop strategic account penetration plans
Generate new opportunities through proactive outreach to prospective and existing clients
Secure high-value meetings with key decision-makers across pharmaceutical, biotechnology, and medical device organizations
Build and nurture meaningful client relationships through consistent engagement and follow-up
Identify and qualify new business opportunities that align with ICON’s capabilities and growth objectives
Maintain accurate and insightful customer intelligence within Salesforce CRM
Research target organizations, industry developments, and key stakeholders to support strategic growth initiatives
Support the development and execution of account-specific growth strategies
Generate interest and attendance for webinars, conferences, and industry events
Collaborate with cross-functional teams to prepare for client engagements and commercial discussions
Monitor and report on key performance metrics including meetings, opportunities, RFPs, and account penetration
Represent ICON professionally during client interactions and industry events
Learn and articulate ICON’s unique value proposition within the clinical research marketplace
Take ownership of quarterly objectives and consistently drive measurable commercial outcomes
What We’re Looking For
We’re looking for driven, curious, and resilient individuals who enjoy building relationships, creating opportunities, and making a meaningful impact.
Preferred Qualifications
Bachelor’s degree or equivalent combination of education and experience
Experience in business development, inside sales, account development, lead generation, or a client-facing commercial role
Experience within clinical research, healthcare, life sciences, biotechnology, pharmaceuticals, or related industries is highly desirable
Strong communication, presentation, and relationship-building skills
Excellent organizational skills and attention to detail
Experience using CRM systems such as Salesforce or similar platforms
A proactive mindset with a passion for identifying and pursuing new opportunities
Additional language skills are highly valued
Preferably 1-2 years of CRO experience
The Ideal Candidate
You are naturally curious, commercially minded, and energized by connecting with people. You enjoy uncovering opportunities, building relationships, and helping clients solve complex challenges. Most importantly, you’re motivated by the opportunity to build a rewarding career in one of the world’s most impactful industries.
If you’re looking for a role that combines career growth, business development, healthcare innovation, and global exposure , we’d love to hear from you.
Join ICON and help accelerate the development of life-changing therapies for patients worldwide.
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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs.
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Visit our careers site (https://careers.iconplc.com/benefits) to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here (https://careers.iconplc.com/reasonable-accommodations)
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