Director, People Communications

Overview

In this role you will lead the global People Communications strategy to align with Kroll’s priorities and culture. You will partner with the Chief People Officer and People Leadership Team to translate complex People initiatives into clear messages for a global workforce. You will own executive-level communications, support transformation programs, and craft evidence-based storytelling that drives adoption and engagement. This position offers strategic influence, cross-functional collaboration and tangible impact on the employee experience.

Responsibilities

• Develop and deliver an integrated global communications strategy for the People agenda aligned with business priorities, culture and values
• Own the People Communications roadmap and editorial calendar to ensure coherent employee experience and minimize conflicting messages
• Translate complex People strategies, policies and programs into clear messages for diverse audiences and regions
• Anticipate needs and provide proactive communications recommendations to the Chief People Officer and leadership team
• Lead executive communications for the Chief People Officer, including narratives, presentations, talking points, town halls and employee messages
• Support executive, Board-level and town hall materials conveying People strategy, progress and decisions
• Partner with HR to advise on communications approaches to sensitive and high-profile matters
• Lead communications for enterprise-wide People initiatives across talent, leadership, performance, rewards, culture and employee experience
• Collaborate with Centers of Excellence, People Partners and Transformation to support implementation and adoption
• Develop change narratives explaining the case for change and impacts for colleagues and leaders
• Equip leaders with clear messages, toolkits and guidance to communicate with teams
• Use employee feedback to improve communications and track progress against commitments
• Establish governance and operating model for People and Communications with clear roles and standards
• Coordinate across Communications, Marketing, People and the business to ensure consistent messages
• Choose channels based on audience needs and effectiveness
• Set measures for major People communications and change programs and use insights to improve delivery
• Prioritize work, resources and partner support with commercial discipline to improve processes and scalability
• Lead complex People communications initiatives from strategy through execution
• Apply data and employee insight to shape decisions and deliver high-quality work
• Exercise sound commercial judgment in prioritization and resource allocation
• Advise leaders with credible, practical recommendations
• Role model One Team by aligning People, Communications, Marketing, Transformation and regions
• Set expectations and mentor colleagues to build capability
• Create an inclusive environment with accountability and discretion

Key requirements

• 12+ years of progressive experience in People, HR, employee or internal communications in a global, matrixed organization
• Significant experience leading communications across talent, performance, total rewards, culture, organizational change and employee experience
• Proven success delivering communications for large-scale transformation programs with employee and manager engagement
• Experience advising Chief People Officers, executive leaders and senior stakeholders on sensitive or complex issues
• Strong track record partnering across People, Communications, Marketing, Transformation and business leadership teams
• Experience developing executive and Board-level materials, leadership narratives, strategic campaigns and multi-channel communications
• Exceptional writing, editing and storytelling skills with ability to simplify complex topics
• Strong planning, prioritization, measurement and stakeholder management skills; balance strategy with hands-on delivery
• High discretion, resilience and global mindset with sensitivity to local audiences
• Professional services, consulting or financial services experience preferred
• Bachelor’s degree in communications, journalism, marketing, human resources or related discipline, or equivalent professional experience

• strong writing and storytelling
• stakeholder management
• collaboration and partnership
• executive communications
• change communications and change management
• multi-channel communications

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