IT Service Delivery Manager – Hybrid Leader of IT Support

Rightmove is seeking an IT Service Delivery Manager in London, hybrid role with travel to Milton Keynes. You will lead the IT Helpdesk and Service Analysts, ensuring high-quality IT services aligned with business goals and SLAs. You will drive improvements, manage incidents, and report on KPI performance.

The role requires strategic leadership, strong ITIL experience, and a customer-centric mindset to optimize internal IT services across the organization.

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