Senior Customer Success Leader – Billing & Transformation

Company: Emploive
Apply for the Senior Customer Success Leader – Billing & Transformation
Location: Ipswich
Job Description:

Emploive in Ipswich is seeking a Customer Success Manager to lead Industrial & Commercial CS teams across Customer Service, Billing and COT. You will report to the Head of Customer Success and shape the end-to-end customer journey, driving operational excellence and cost efficiency.

You’ll build high-performing teams, collaborate with Sales, IT and Finance, and champion a right-first-time, compliant service.

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Posted: October 14th, 2026