Caseload Care Specialist – Onsite Customer Advocate

Teleperformance Ltd in Gateshead is seeking dedicated Contact Centre Agents for an onsite role. You will assess caseloads with empathy, manage evidence and work with agencies to support vulnerable customers, ensuring confidentiality and timely interventions.

Training: 11 days. Shifts: Full time 40 hours per week, Monday–Friday 08:00 to 18:00. You must be fully flexible to work these hours and pass BPSS checks.

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