Lifecycle CRM Lead – Hybrid (Leeds)

Get Recruited Ltd in Leeds is seeking an experienced CRM Manager to own the customer lifecycle, optimise engagement and boost loyalty across email, SMS, WhatsApp and direct mail. You’ll blend strategy with hands-on delivery and work with data to personalise campaigns while continually testing what works.

You’ll manage automated journeys, develop segmentation, and drive retention, reactivation and cross-channel engagement to improve CLV and reduce churn.

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