Global Voice of Customer Programme Lead

Company: Energy Jobline ZR
Apply for the Global Voice of Customer Programme Lead
Location: London
Job Description:

Energy Jobline ZR is seeking a Customer Experience & Voice of the Customer Manager for a 12-month fixed-term contract in the luxury fashion and retail space. The role focuses on delivering and improving a global VoC programme, translating customer feedback into actionable insights across brands, regions and channels.

You will oversee day-to-day programme operations, manage supplier relationships, and engage stakeholders to drive customer-centric improvements.

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Posted: October 14th, 2026