Receptionist – 25 hours per week – Booker Group

Receptionist – 25 hours per week – Booker Group

Location: Wellingborough, Northamptonshire, NN8 1LTShift Hours: 25 hrs per week (To be agreed)Salary: Competitive

Booker Group is looking for a friendly, proactive and customer-focused individual to join our Facilities team as a Receptionist at our Head Office in Wellingborough.

As the first point of contact for colleagues, visitors and contractors, you’ll play an important role in creating a positive and professional experience for everyone who visits or contacts Head Office. You’ll provide an efficient reception and switchboard service, ensuring calls and enquiries are handled promptly and professionally, while supporting the team and wider business with a range of administrative tasks.

• Operating the switchboard and handling incoming calls efficiently and professionally.
• Greeting and assisting colleagues, visitors and contractors.
• Managing the reception inbox, ensuring emails are responded to or directed appropriately.
• Raising and processing purchase orders and ensuring invoices are submitted for payment in a timely manner.
• Supporting the management of personal parcel deliveries and collections.
• Managing meeting room bookings and maintaining booking records.
• Resolving enquiries and directing requests to the appropriate teams.
• Carrying out weekly fire alarm testing and supporting fire drills.
• Managing the weekly dry cleaning service.
• Reconciling and preparing banking.
• Providing general administrative support and undertaking ad hoc duties as required.

• Excellent customer service and communication skills.
• A professional and friendly telephone manner.
• Previous experience using a switchboard or handling a high volume of calls.
• Good IT skills, including Microsoft Office applications and Excel.
• Knowledge of SAP and CATs would be advantageous.
• Strong organisational skills and attention to detail.
• The ability to prioritise workload and work effectively under pressure.
• A proactive and enthusiastic approach to work.
• Previous administrative experience.
• The ability to build positive working relationships and work collaboratively as part of a team.

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