Hospital Customer Experience Manager

St Joseph’s Hospital in Newport, Wales, is seeking a Customer Service Manager to lead our patient-centered customer service teams. You will drive service excellence across the patient journey and inspire high performance while supporting efficient operations throughout the hospital.

The role oversees day-to-day operations, develops staff, and collaborates with colleagues to meet departmental and organisational goals. 37.5 hours/week, £40,000 p.a., with private healthcare and more.

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