We have operated a popular Italian restaurant in South London for over 30 years and have built a strong reputation with the community we serve.We are seeking a dedicated and experienced Restaurant General Manager to oversee the daily operations of our establishment. The ideal candidate must possess a strong background in the hospitality industry, demonstrating exceptional leadership skills and a passion for delivering outstanding customer service. This role requires a hands-on approach to managing staff, ensuring food safety and quality, and maintaining an inviting atmosphere for our guests.
Duties
- Lead and manage all aspects of restaurant operations, including front-of-house and back-of-house activities..
- Ensure compliance with food safety regulations and health standards to maintain a safe dining environment..
- Oversee food production processes, ensuring high-quality culinary standards are met consistently..
- Develop and implement training programs for staff to enhance their skills in hospitality and customer service..
- Manage inventory, ordering supplies as necessary to ensure smooth operations without wastage..
- Foster a positive work environment that encourages teamwork and motivates employees to excel in their roles..
- Handle customer inquiries and complaints promptly, ensuring satisfaction and loyalty..
Skills
- Proven leadership abilities with experience in managing restaurant teams effectively..
- Excellent communication skills, both verbal and written, with the ability to engage with guests and staff alike..
- A solid understanding of hospitality principles and customer service excellence..
- Ability to multitask in a fast-paced environment while maintaining attention to detail..
Job Type: Full-timePay: £50,000-£55,000 per year ( service charge and bonus included )
Experience: RequiredLanguages: English – AdvancedEmployment: Full-timeSalary: £50,000 – £55,000 yearlyStarting time: Immediate start!
About eco
Eco is a well established restaurant in the middle of Clapham. The restaurant has been operating for nearly 30 years.. It has great vibe and a friendly team
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