Company: British and Irish Association of Zoos and Aquariums (BIAZA)
Location: London
Job Description:
Hertfordshire Zoo is seeking an experienced Operations Manager to unite Park Services, Guest Services, Retail and Catering under one accountable leadership. You will drive visitor experience, safety, and commercial performance, while coordinating staffing and resources across departments.
The role requires hands-on leadership, decision-making, and the ability to manage seasonal and event-driven demand. Weekend and holiday coverage will be required as part of a busy, visitor-facing operation.
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Posted: October 15th, 2026