Senior Customer Services Officer — Nature & Communities

Company: Natural England
Apply for the Senior Customer Services Officer — Nature & Communities
Location: Eastleigh
Job Description:

Natural England is recruiting a Customer Services Higher Officer in Eastleigh to strengthen the link between the public and the agency. You will oversee a broad range of enquiries, complaints and correspondence, ensuring a high-quality customer experience.

Working with colleagues across government and external partners, you will embed consistent standards, use feedback and performance data to support decisions, and help improve service delivery in a fast-paced environment.

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Posted: October 15th, 2026