IT Support Technician – Microsoft 365 & Windows Expert

Company: James Adams
Apply for the IT Support Technician – Microsoft 365 & Windows Expert
Location: Birmingham
Job Description:

James Adams in Birmingham is seeking an IT Helpdesk Technician to join a supportive internal IT team. This hands-on role offers exposure to a broad range of technologies and systems, with a clear path for long-term career development.

You will be the first point of contact, provide 1st and 2nd line support, manage incidents through resolution, and gain experience across Microsoft 365, AD, Entra ID and Intune while supporting hybrid environments.

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Posted: October 15th, 2026