Company: Emma – we are hiring!
Location:
Job Description:
Emma is seeking a customer support specialist to provide exceptional assistance across all channels from our London office. You will handle sensitive inquiries with empathy, resolve issues promptly, and act as a critical thinker under pressure while contributing to a fintech culture that values speed and ownership.
Ideal candidates have 2+ years in customer service, experience with technical support, and interest in Financial Crime, with familiarity in Crisp/Intercom and Zendesk.
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Posted: October 15th, 2026